Setout

Messaging

Add-on

Keep the conversation in one place.

Keep the conversation in one place — in-portal messaging with multi-channel delivery.

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In-portal messaging

Two-way conversation between architect and client, right inside the portal.

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Multi-channel delivery

Messages delivered via email, SMS, or WhatsApp — wherever your clients prefer.

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Message templates

Reusable templates for common communications — meeting confirmations, stage completions, payment reminders.

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Read receipts

Know when clients have seen your messages. Follow up when needed, not on a schedule.

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Project context

Every message is linked to a project. No more searching through email threads to find that one reply.

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File sharing

Attach documents, drawings, and photos directly to messages.

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Message history

Complete conversation history for every project. Searchable and exportable.

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Notification preferences

Clients choose how they want to receive messages. You send once, Setout delivers everywhere.

Architects juggle too many communication channels. Client emails mixed with consultant emails mixed with personal emails. Text messages for quick questions. WhatsApp groups for site updates. Phone calls that never get documented. Important decisions buried in threads that nobody can find six months later.

Setout Messaging consolidates all client communication into one place. Every message is linked to a project, so the conversation has context. You send once from the portal, and Setout delivers it however the client prefers — email, SMS, or WhatsApp. Replies come back into the same thread regardless of which channel the client used.

Message templates save time on the communications you send regularly — meeting confirmations, stage completion notifications, payment reminders. Read receipts tell you when a client has seen your message, so you can follow up when it matters rather than sending “just checking you received this” emails into the void.

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