Terms of Service

Last updated: February 2026

Agreement

By using Setout, you agree to these terms. If you’re using Setout on behalf of an architecture practice, you’re agreeing on behalf of that practice.

The service

Setout provides project management software for architecture practices. We aim to keep the service available and reliable, but we don’t guarantee uninterrupted access.

Your account

You’re responsible for maintaining the security of your account and for all activity under your account.

Your data

You own your data. We don’t claim any ownership of the content you create in Setout. We store and process your data solely to provide the service.

Acceptable use

Don’t use Setout to store or transmit malicious content, violate any law, or attempt to access other accounts.

Billing

• Starter is free with published limits. We may change these limits with reasonable notice.
• Pro is billed monthly or annually. Annual billing is non-refundable.
• Premium is billed annually. The first year includes setup costs.
• Prices are in Australian dollars and exclude GST where applicable.
• We may change pricing with 30 days’ notice. Changes don’t affect current billing periods.
• AI credits: bundled credits reset monthly and don’t roll over. Purchased credits roll over for 12 months. All credits are forfeited on cancellation.

Cancellation

You can cancel at any time. Your data is retained for 90 days, then permanently deleted. No refunds for unused portions of annual billing.

Client portal

You control what content is visible to your clients through the portal. Client portal access is always free for your clients.

Limitation of liability

Setout is provided “as is.” Our total liability is limited to the amount you’ve paid us in the 12 months preceding any claim.

Changes

We may update these terms with at least 30 days’ notice to account holders. Continued use constitutes acceptance.

Governing law

These terms are governed by the laws of New South Wales, Australia.

Contact

hello@setoutapp.com