Setout

Legal

Privacy Policy

Last updated: February 2026

Who we are

Setout is operated by PT Lunsbok Tech Group. We provide project management software for architecture practices at setoutapp.com.

Information we collect

Account information

When you create a Setout account, we collect your name, email address, and practice name. If you subscribe to a paid plan, we collect billing information via our payment processor.

Project data

We store the data you and your team enter into Setout — projects, clients, deliverables, decisions, meetings, time entries, and files. This is your data. We store it to provide the service.

Usage data

We collect standard technical information: IP address, browser type, pages visited, and feature usage. We use this to improve the product and diagnose issues.

How we use your information

  • Providing the service — storing and displaying your project data, sending notifications, processing payments.
  • Improving the product — understanding how features are used, identifying issues.
  • Communication — responding to support requests, sending product updates (you can opt out).

Data sharing

We do not sell your data. We share data only with service providers necessary to operate Setout (hosting, authentication, payment processing, analytics). We will disclose data if required by law.

Data security

All data is encrypted in transit and at rest. We use industry-standard security practices.

Your rights

You can access, export, or delete your data at any time. Contact us at privacy@setoutapp.com.

Data retention

Active accounts are retained for the life of the account. After cancellation, data is retained for 90 days then permanently deleted.

Cookies

We use essential cookies for authentication and Google Analytics for anonymous usage statistics.

Client portal users

If you access Setout through a client portal, your data is managed by the practice that invited you. Contact them for questions about your data.

Changes

We may update this policy from time to time. We will notify account holders of material changes by email.

Contact

privacy@setoutapp.com